Refund policy

Refund Policy

All sales are final. Because every catering order is prepared fresh to order for your pickup date, we do not offer refunds, returns or exchanges on any order, including cancellations and orders that are not picked up.

Before you check out

Please review your order carefully, including items, tray sizes, quantities, pickup location, date and time. Once an order is placed, we begin purchasing and preparing ingredients for it.

Changes to your order

If you need to change your order, please call your pickup store as soon as possible. We will do our best to accommodate changes made at least 36 hours before your pickup time. Changes are not guaranteed and may affect your total.

Missed pickups

Orders not picked up during the scheduled pickup window are forfeited and are not eligible for a refund or credit.

If something is wrong with your order

If an item is missing or incorrect, please let us know before you leave the store, or call the same day. We will make it right with a replacement or the missing item where possible.

Market-price items

Items marked "market price" are ordered by phone and are also final sale.

Questions

Cranford: 200 South Avenue East, Cranford, NJ 07016 · (908) 276-0600

Florham Park: 186 Columbia Turnpike, Florham Park, NJ 07932 · (973) 377-4800